Industries We Work With

IT Support Built Around the Way You Work

Different businesses rely on technology in different ways. We provide dependable IT support for organizations that need secure systems, reliable communication, and day-to-day technology that helps work move forward instead of slowing it down.

Who We Serve

Support Built for the Demands of Real-World Work

We work with a wide range of businesses and organizations throughout the Lehigh Valley, and we understand that no two environments operate exactly the same way. A professional office, a funeral home, a nonprofit, and a retail business all have different priorities, different workflows, and different expectations for how technology should support the day.

Industries

Find the Right Fit for Your Business

Explore the industry pages below to see how we support organizations like yours with practical IT solutions, responsive service, and a stronger technology foundation.

Professional Services

Secure, dependable IT support for offices that rely on communication, client trust, and day-to-day operational consistency.

Funeral Services

Reliable technology support for funeral homes that need steady communication, continuity, and fewer disruptions during sensitive moments.

Small Businesses

Flexible IT support for growing businesses that need reliable systems, strong protection, and responsive help when issues come up.

Financial Services

Stronger protection, stable systems, and practical IT support for firms that handle sensitive information every day.

Nonprofits

Practical, responsive IT support that helps mission-driven organizations stay connected, protected, and easier to run.

Retail

Connected, secure technology support for retail businesses that depend on uptime, communication, and a smooth customer experience.

Shared Challenges

Different Industries, Many of the Same Technology Problems

No matter the industry, many businesses face the same core issues: unreliable systems, cybersecurity concerns, backup uncertainty, communication problems, and too much time spent reacting to technology instead of focusing on the work that matters. We help solve those problems with practical support and solutions built around the way your team operates.

  • Cybersecurity protection and access control

  • Data backup and disaster recovery planning

  • System networking and network monitoring

  • Internet connection and VoIP solutions

  • Ongoing IT maintenance, updates, and support

Why Context Matters

Better IT Support Starts with Understanding Your Business

The best technology support is not one-size-fits-all. When your IT partner understands how your business communicates, serves customers, protects information, and handles day-to-day operations, it becomes easier to recommend the right solutions and avoid unnecessary complexity.

Why Choose Us

Service-First Support for Businesses That Need Things to Work

We were founded in the Lehigh Valley in 2009 with a focus on best-in-class customer service and customized solutions for our partners. We work with businesses that may not have the need or capacity for a full in-house IT team, but still need dependable support, stronger protection, and a partner who understands their environment.

Testimonials

Trusted by Local Businesses That Rely on Technology Every Day

Our clients consistently speak to the same themes: responsiveness, reliability, and peace of mind. Testimonials on the current site describe strong response times, dependable monitoring, support for backups and cybersecurity, and confidence that systems are being kept up and running consistently.

Simply Supported, LLC has been an outstanding technology partner for K.V. Knopp Funeral Home. Their team understands the unique day-to-day activities of funeral homes and the importance of having dependable systems in place when families, staff, and operations rely on them most. What sets Simply Supported apart is their ability to provide the right technology solutions and responsive support while still accommodating the demanding and often unpredictable schedules of funeral service. They are friendly, knowledgeable, and quick to act when an urgent need arises. In emergency situations, Simply Supported has consistently shown that they are ready to help. Their availability and willingness to respond quickly give us confidence that our technology needs are in capable hands. We sincerely appreciate their professionalism, reliability, and understanding of our work.

Alex Maher
Funeral Director, K.V. Knopp Funeral Home

Brian Peterka and his business, "Simply Supported", has provided wonderful support to our business for many years now. Our IT and its security are in capable hands! He has provided computer support, backup solutions, internet security solutions, and remote oversight for our system that keeps us up and running consistently. We heartily recommend Brian and Simply Supported to any business looking for the peace of mind that their systems will be monitored tirelessly.

Frank F.
Business Owner

With our former IT consultant retiring, we found ourselves in great need of reliable IT expertise and support. Brian Peterka/Simply Supported stepped in to immediately meet….no exceed…. our needs without interruption. More importantly, he introduced us to more efficient, updated, cost effective IT software, hardware and procedures for operation. Questions? Brian was immediately there to promptly and expertly answer any questions and follow through with dogged thoroughness. Should there be any scale against which he would be measured, rest assured, he would be off it!

Rolf S.
Business Owner

We have proudly been partnered with Simply Supported since 2017. The option for a monthly contract removes so much stress from me as a business owner and has also prevented so many costly and time-consuming device failures that we ran into with our previous IT company. Simply Supported provides our antivirus, system backups, remote login capabilities, and ensures all our computers are always up to date! They not only give us peace of mind, but their services allow us to run as smoothly as possible and to focus on our customer's needs instead of our technology.

Thom R.
President

I contracted with Simply Supported a year ago after several years working with three other IT companies. When comparing Simply Supported to the previous companies, they COMPLETELY OUTSHINED the others. They are very responsive and provide a high quality of work. The technicians’ knowledge base, whether working on site or remotely, has allowed them to work efficiently. They complete their work correctly the first time and without wasting time. This has provided a cost savings for me when compared to the previous companies I have used. My overall experience with Simply Supported has been absolutely stellar!

John M.
Supervisor

I have been working with Brian for over 2 years with our computer and Internet services. Our office engages in the insurance and securities business which, requires a high level of security for our internet services. Brian has been able to provide all necessary services to monitor and keep our systems updated. He is constantly able to monitor our systems remotely. We would highly recommend Brian’s services.

Geoffrey L.
Business Owner

Brian Peterka and his very knowledgeable team at Simply Supported have helped us beyond measure on many occasions over many years. First there was help with decisions about what hardware we needed, then with ongoing service and maintenance with hardware and software. At those unfortunate times when modern technology didn’t behave the way we expected, Brian got us up and running straight away, in short order. These folks can be completely trusted. They know what they’re doing.

Daniel C.
Business Owner

I would highly recommend Simply Supported! Brian has been servicing my company for 6 years. I am able to obtain my office software and anti-virus program through him and he stays on top of any updates and maintenance that needs to be done. I am grateful for the recommendations that Brian makes that he thinks may be helpful to me. He has held my hand and walked me through any issues that arise and is always responsive when I reach out for help with anything. He helps keep my anxiety level to a minimum!

Donna B.
Business Owner / Independent Agent

My company has been fortunate to contract with Simply Supported for 5 years. Within that time, we have received fantastic service and professionalism. We have been notified immediately when computers went offline and most times corrected prior to the day starting. The company’s response time to any issue is instantaneous. The company always keeps up to date on the latest software and hardware upgrades. We highly recommend contracting Simply Supported to any company looking for computer services.

Jason P.
Business Owner

Next Step

Not Sure Which Industry Fits Best? Start Here

If you are looking for IT support that fits your business but are not sure which services or solutions make the most sense, we are here to help. We will learn more about your setup, your challenges, and your goals, then help you determine the right next step.

Frequently Asked Questions

Straight Answers for Businesses Exploring IT Support

Do you only work with the industries listed here?

No. These pages highlight some of the business types served most often, but support is customized based on each business’s actual needs.

Do you provide both IT support and communication solutions?

Yes. Managed IT services are offered alongside internet connection solutions and VoIP services.

Do you serve businesses throughout the Lehigh Valley?

Yes. We provide IT services throughout the Lehigh Valley and beyond, including Allentown, Bethlehem, Easton, Quakertown, and Western New Jersey.

Can you help businesses without an in-house IT team?

Yes, that's our specialty. Businesses without a dedicated in-house IT team frequently rely on us to take care of their technical infrastructure.